Small Standard Daypack
Product Review (submitted on February 5, 2014):
I used this backpack for nursing school, then handed it down to my son, who used it for middle school, high school, and college. He still uses it several times a week for his workout clothes. I sent it in last fall for 1 zipper repair and a very small patch. Duluth Pack replaced both zippers for free and charged $5 for the patch. Not only that, it took only 4 days including mailing time! That kind of warranty on a 15 year old item is unbelievable but true. Duluth Pack has the best customer service I have ever come across.