Product Review (submitted on September 24, 2013):
This is my 3rd Duluth Pack bag. I have owned a Lumber Jack backpack a Briefcase Portfolio for a while and I have been very happy them both. When I got my Haversack there were some minor details I wanted corrected and sent it back. I was surprised with the high level of sincere customer service and attention I got from Tom. A new bag was made for me and it was also upgraded! I got it today and I just couldn't be any happier. Thank you Tom and Duluth Pack for great quality and customer service. Whatever the product you are looking for, you may buy it without hesitation. It doesn't get any better than this. Thank you so much.