Product Review (submitted on January 6, 2009):
I love this bag. I've owned it for 7-8 years and not treated it all that well and it still looks great and is holding up like a champ. I used it primarily as a book bag through college and now with a cheap neoprene laptop case I use it as my laptop bag.
I suspect that sometime in the next decade or so I'll have to stop in the Superior Street factory and have a new strap put on since mine has been fraying for years, but in the mean time, I could have gone through a dozen other bags instead.
My only complaint isn't even entirely about this product, it's the fact that I couldn't buy the matching Duluth Pack laptop sleeve and use it with the Deluxe Book Bag I already owned. The sleeve is slightly too big to fit inside this bag with a 15" laptop in it.