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All items are sterling silver of 0.925 or higher and will therefore tarnish after being exposed to air for a time.
Do not use liquid cleaners to clean sterling silver jewelry with oxidized areas (black areas) or dip jewelry pieces in liquid silver cleaners. Doing so will remove the oxidization.
Each jewelry piece is a hand crafted original creation and subject to slight variations.
It is normal that the cording on your pendants will be curly upon removing from the cellophane bag. The cording will straighten out with a few days of use.